Why are parking reservations required?

At Crystal Mountain, the breathtaking beauty of the slopes awaits, but so does the challenge of parking. Parking reservations have become necessary to ensure every guest enjoys seamless access to the resort's winter wonderland. By securing a reservation in advance, visitors guarantee themselves a stress-free arrival, eliminating the worry of arriving and being turned away due to insufficient space availability.

If you would like to avoid the parking hassles, please feel free to use our weekend shuttle service, which is available from the Enumclaw Expo Center and Fairgrounds. Click here to book your Crystal Mountain Shuttle reservation.

How much is a parking reservation?

Parking reservations are required on Saturdays, Sundays, and holidays only and they are FREE. Advanced reservations are $20.00 per day. Complimentary parking opens on a rolling 7-day window before each weekend on a first-come, first-served basis. If you choose to book in advance, the reservation fee does apply and is non-refundable.

How do I know my booking is complete?

You can review your reservation in the ‘Purchases’ section of the website. There you have the ability to change the vehicle reserved, cancel the reservation, or download your reservation for secondary reference. You will receive an email the morning of with this reservation for review in case there is an issue upon arriving at the hill.

What are the hours I can park with my reservation?

Parking for weekend services opens at 6:00 AM to public parking. Reservations are required for all guests even arrivals before 6:00 AM. If you park and stay overnight you still need a reservation for the following day. You are subject to a ticket and tow if unauthorized and left overnight!

Do I have to reserve parking in advance or can I pay on-site?

Reservations are required on weekends for all guests in Advance. If you arrive without a reservation On-Site and there is parking a $20.00 fee will be charged for you to park that day.

Can I transfer my parking pass to a friend?

No, parking passes are not transferable and are tied to your account.

Can I use my pass on a different date than the original date I reserved?

No, the reservation date is only valid for that day. Any other dates needed require their own reservation.

Are passes refundable?

No, once reservations are purchased for a specific date, they are considered non-refundable.

How far in advance can I reserve parking?

Weekends are open for reservations with a $20.00 fee more than 7 days in advance for the entire season. Payments are considered non-refundable for early booking.

When do parking reservations ‘close’?

Reservations close at 12:00 PM on the date desired. No reservation is required after 12:00 PM on the date of skiing, and parking is on a first-come, first-served basis, depending on availability.

What if I don’t know my license plate number when I reserve parking?

You can add or edit the license plate of the vehicle you are driving to your account at any point before your arrival at the mountain. From the Menu, click “Purchases”. Then, simply click on the license plate you wish to update.

How much is a parking violation ticket if I don’t reserve parking in advance?

The violations are as follows:

Do I have to reserve parking every day I go to Crystal Mountain?

Reservations are required for every weekend day individually and holidays. No reservations will be required Monday to Friday unless it is a holiday. Please check the calendar dates around the holidays to book the required reservation dates.

What if I’m not skiing? Do I still need to reserve parking?

Yes, a reservation will be required if parked for more than 20 minutes. Drop-offs do not require a reservation at this time.

Is reserved parking in a specific location?

When arriving onsite, parking is first-come, first-served, and our attendants will help guide you to the best available parking.

I’m staying at a Crystal Mountain property, do I need to reserve parking?

Yes, the hotel/condo/association should be able to assist you in getting your vehicle reserved.

Who do I contact if I have a question about parking, shuttles, or my parking reservation?

Email : CrystalMtnParking@spplus.com or call 206.300.9087. Please allow up to 24-48 hours for email response.

I’m not receiving the OTP, what should I do?

Check your spam or junk folder first. Double-check the email for spelling and numerical errors. Add support@crystalmountainparking.com to your email provider’s “safe senders” list, or add that email address as a contact. If the message does not come through, please reach out to us by calling 206.300.9087 or emailing us at CrystalMtnParking@spplus.com, and our team will assist you. Calls made after business hours may be returned the following day.

What payment types are accepted?

Payments should work with any US-issued and most internationally-issued magstripe or chip cards bearing a Visa, Mastercard, American Express, Discover, JCB, or UnionPay International logo.

How do I obtain a receipt?

If you require a detailed receipt, please go to https://squareup.com/receipts. Be ready with the credit card used to purchase, the date of purchase, and the total amount charged. If you need assistance, please email CrystalMtnParking@spplus.com or call 206.300.9087.

Who do I contact if I want to challenge the parking violation?

Please Email: CrystalMtnParking@spplus.com and allow 24-48 hours for us to connect with you. Be sure to include your violation number and a contact number to connect with you.

Is my Crystal Mountain Parking account tied to my Crystal Mountain Resort account?

These two are separate accounts and you will need to access them separately.

Can I have more than 1 car on my account?

Yes, select “Menu” then “My Vehicles” and add as many vehicles as you would like. When booking, you can select which vehicle you are driving up for the day and change it up until the time of arrival.

What if I have a rental car?

If you have a rental car, select “I don’t know my car.” You will be able to add the rental vehicle’s license plate once the vehicle is in possession.

What if I am carpooling and want free parking?

You still need to make a reservation for parking. Once arriving on sight, you will be guided to the Premier Carpool Section of Lot C by the Crystal Mountain Parking Operations team.